Product Development Account Manager

  • Job Reference: 00000277-1
  • Date Posted: 19 February 2021
  • Company: Berkshire Blanket
  • Location: Ware, Massachusetts
  • Salary: On Application
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent

Job Description

Berkshire Blanket and Home Co. needs your passion to help us bring new product to market both on our online retail channels and in stores across the country. We are the largest designer and importer of blankets, throws, and soft home décor in the U.S., and we are avidly searching for our newest product development team member!

Are you looking for your next professional adventure? Has your experience in account management and customer service led you to seek new opportunities with a leader in its category? 

As an account manager you will support our product development team in the development and merchandising of new products. The salary range for this position is $50,000 - $55,000 depending on your level of experience. 

Essential Functions:

  • Contribute and coordinate presentations for customers to support sales.
  • Identify new opportunities in the market (competitive shopping & reporting)
  • Maintain customer required product specifications & details.
  • Daily communication with buyers and retail teams.
  • Collaborate with multiple internal departments on product development, design, production, and supply chain. 
  • Manage pre-production schedules to meet deadlines.
  • Serve as key liaison between Sales and Asia production department.
  • Request and maintain data on costing, margins and specs.
  • Completing customer specific forms and other system requirements accurately.

To be a successful account manager you will be:

  • Self-motivated.
  • Strong attention to details.
  • A great team player.
  • Willing to occasionally travel domestically.
  • A clear and patient communicator.
  • A problem solver with flexibility, perseverance, and initiative.
  • Well-organized and able to juggle competing demands.
  • Ability to handle a large amount of responsibility, pressure, and accountability.


  • College degree or relevant experience.
  • 2+ years experience in Product Management, Merchandising, Marketing, or Sales support. 
  • Textile industry experience a big plus but not required.
  • Strong computer skills with advanced knowledge of Microsoft Office Excel, Word, Outlook, and PowerPoint.
  • Experience with Salesforce or other CRM software a plus.
  • Retail/Merchandising experience a plus.
  • Account management experience a plus.

 About Berkshire Blanket

Berkshire Blanket & Home Co. was founded in 1993 and we have grown to become the largest textile importer/designer to the U.S. in our category. We are the domestic arm of a fast growing Nanjing company that is leading the home textile export business to the states. We are a consumer products company located within a 30 minute commute of Springfield, Amherst, Northampton, and Worcester, MA. Berkshire's distinctive product line may be found at a variety of national retailers under a number of well-known consumer brands in addition to private label products with select retailers. We foster an open, collaborative environment that rewards performance, and values hard work and dedication. We offer competitive compensation based on experience and comprehensive benefits that will help you fulfill a healthy work/life balance. Benefits include: Medical/ Dental/Life& Disability/401K/Paid Vacation, as well as an excellent work environment with a real opportunity for career growth