Post Closing Manager San Diego, CA (On-site)

  • Job Reference: 00002138-1
  • Date Posted: 14 January 2022
  • Company: Rate Rabbit Home Loans
  • Location: San Diego, California
  • Salary: On Application
  • Sector: Real Estate & Property
  • Job Type: Permanent

Job Description

Rate Rabbit, Inc. is growing and we need an experienced manager to help us get there.  Everything we do at Rate Rabbit revolves around our Processing, Underwriting, Closing/Funding, and Post-Closing teams. As a member of management, you will see firsthand how your work contributes to the team and what it means to our success. Nothing is more important to us than taking care of our extraordinary employees and our valued borrowers.

Responsibilities include:

  • Oversee and train a team of post closers responsible for actively clearing all investor deficiencies and suspense items.
  • Assist VP of Operations in maintaining and updating post-closing policies and procedures and monitoring daily workflow.
  • Identify trends and propose process improvements.
  • Handle escalations and help team members problem solve.
  • Maintain communication with investors, including Fannie and Freddie to clear conditions.
  • Generate/Pull Active Mortgage Loan Pipeline Report for complete overview of loan statuses.
  • Ensure post closers prioritize workload by reviewing aging loans first and escalating if necessary.
  • Support post closers in review of warehouse bank reports for various information needed for investors.
  • Support post closers in review of conditions from investor to determine validity of stipulations.
  • Communicate with borrowers, internal departments, title/settlement agents, investors, and warehouse banks for missing documentation and status updates.
  • Submit satisfactory conditions via investor websites for their review, approval, and purchase of loan.
  • Assist with Post Purchase Conditions from investors (after sale of loan) to cure any open/new deficiencies found.
  • Reviewing and Shipping loans to investors and agencies
  • Balancing with Final Settlement Statement to send out to Post Consummation CD to borrower.
  • Work with Document Department on any closing docs correction
  • Ability to effectively lead and motivate a team of Post Closers.
  • Diverse experience in all areas of mortgage operations including: processing, closing, funding, and post-closing
  • Ability to effectively present information/respond to questions from managers, clients, customers, and the public
  • Strong analytical, creative problem solving, and negotiation skills
  • Strong knowledge of Conventional, FHA, and VA, guidelines.
  • Knowledge of Microsoft Office, Correspondent Investors, Encompass, FHA Connection,  VA WebLGY, MERs online.
  • Must be organized, diligent and display a high degree of urgency when reviewing documents/following up with requests.

Knowledge, Skills and Abilities include:

  • Adaptable to change due to ever changing mortgage industry standards.
  • Strong written & verbal communication skills.
  • Must take initiative and be solution oriented.
  • Minimum of 5-7 years in the Mortgage Industry, 3-5 years recent in a Post-Closing Manager role.
  • Strong knowledge of Conventional, FHA, and VA guidelines.
  • Knowledge of TRID rules and guidelines.  LE CD History timeline.
  • Experience delivering loans to Fannie Mae and Freddie Mac required.
  • Encompass experience required.

Required Experience:

  • Minimum of 5-7 years in the Mortgage Industry, 3-5 years recent in a Post-Closing Manager role.
  • Strong knowledge of Conventional, FHA, and VA guidelines.
  • Knowledge of TRID rules and guidelines.  LE CD History timeline.
  • Experience delivering loans to Fannie Mae and Freddie Mac required.
  • Encompass experience required.