Make Ready

  • Job Reference: 00001054-1
  • Date Posted: 15 July 2021
  • Company: City Gate Property Group
  • Location: Dallas, Texas
  • Salary: On Application
  • Sector: Facility Maintenance
  • Job Type: Permanent

Job Description


Ensures that all vacant units are made ready for move-in and exceed City Gate's standards of excellence. Make-Ready Specialist also assists the Maintenance Supervisor in keeping the entire Community above City Gate standards.


City Gate team members exceed expectations by going above and beyond to perform any reasonable task/request that is consistent with fulfilling company objectives. Conduct all business in accordance with company policies & procedures, EPA regulations, O.S.H.A. regulations, Texas anti-entrapment laws, and all other laws pertaining to apartments.


  • Meet daily with Lead Maintenance Supervisor to communicate & manage the workflow of all make readies, service repairs and special projects.
  • Organize & file appropriate reports and paperwork daily.
  • Attend company meetings when requested.
  • Manage & complete make-ready checklists & all other required maintenance documentation in a timely manner as required by the Lead Maintenance Supervisor or Community Director.


  • Complete all needed repairs & improvements to apartment homes prior to resident move-in by following the make-ready checklist including:
    • Window blinds
    • Sheetrock repair
    • Caulk & Seal all windows, sinks, toilets and baths
    • Touch-up paint
    • Lighting
  • Ensure that the appearance and physical aspects of the community exceeds City Gate's established standards by physically walking/inspecting the Community daily, making repairs & submitting report to the Lead Maintenance Supervisor.
  • Must immediately notify the Community Director of any illegal conduct by a vendor, resident or employee.
  • Assists in maintaining the grounds, common areas and amenities by picking up trash, pressure washing breezeways & pool areas, painting curbs/signs/exteriors, and performing general cleaning as needed.
  • Support cost-cutting & expense control program by fixing rather than replacing parts when possible, not wasting materials & supplies, and practicing the correct use of tools & equipment.
  • Change all locks & ensure all gates are working according to code & the Community's policy.
  • As needed & requested by the Lead Maintenance Supervisor, complete minor/routine service requests. Assists with all preventative maintenance as well as special projects as needed.


  • Accepts service requests from work order log and completes quickly & thoroughly.
  • Maintain positive customer service and can do attitude at all times.
  • Distribute notices & communications to residents as needed.


  • Perform any additional duties/tasks and meet deadlines to exceed expectations assigned by the Lead Maintenance Supervisor and/or Community Director.