Automotive Service Advisor

  • Job Reference: 00001043-1
  • Date Posted: 5 October 2021
  • Company: Santa Maria Chrysler Dodge Jeep Ram
  • Location: Santa Maria, California
  • Salary: On Application
  • Sector: Automotive
  • Job Type: Permanent

Job Description

SantaMaria Chrysler Dodge Jeep Ram is currently seeking a well-qualified Automotive

ServiceAdvisor

Extremely competitive payplan with great incentives

$100,000 plus annual pay(based on performance) .

Come bea part of a family orientated team with a long-term service staff

OurService Manager has been with us 22 years!!!

 Job Duties / Description:

 * The service advisor communicates with customersin accordance with dealer and manufacturer standards to build customer loyaltyand retention by nurturing trust and ensuring confidence as a representativefor the safety and reliability of their vehicle. 

 * Greet customers in a timely, courteous fashion

 * Correctly create a repair order with allnecessary vehicle and customer information.

 *Abide by California Bureau of Automotive Repairservice and repair standards. 

 *Advise customer of all needed maintenance andrepair items in accordance with dealer and manufacturer standards

 * Communicate with fellow employees (partspersonnel, technicians, etc.) to effectively manage the service process andcustomer communication 

 * Ability to communicate the multi-pointinspection results and make appropriate/necessary recommendations to ensure thesafety and reliability of the customer's vehicle. 

 * Keeping up to date with all factory technical servicebulletins and campaigns, and completing all necessary manufacturer training andall necessary safety training. 

 *Take ownership of the customer's experience byhandling those additional assignments that allow you to leave a positiveimpression with the customer. 

 * Providing an exceptional customer experience toALL customers.

Job requirements:

*3 yearsminimum experience as a Service Advisor/Writer                                                                                                                      * Valid Drivers License                                                                                                                                                                          * Must pass background screening